Trust & Safety

How Nidar handles AI, doctors, partners, consent, and private health data.

Nidar is designed around AI-assisted organization and doctor-reviewed clinical guidance, with clear limits on emergency care, prescribing, and outcome claims.

How AI is used

AI-assisted tools may organize intake answers, uploaded reports, photos, missing fields, and draft summaries. AI does not diagnose, prescribe, or make clinical decisions.

How doctors are involved

Licensed doctors review cases before clinical guidance, prescription decisions, or treatment suitability decisions are shown.

Lab partners

Partner labs may collect and process samples where coverage is available. Nidar confirms availability and pricing before booking.

Pharmacy partners

Prescription medicines, where approved by a doctor, must go through licensed pharmacy fulfilment with the required patient consent.

Data storage

Photos, reports, and health intake information are treated as private health data. Demo dashboards use labelled example data only.

Consent and deletion

Users can contact support for consent, access, correction, deletion, privacy, or grievance requests where applicable.

Urgent cases

Nidar is not emergency care. Urgent, severe, or critical findings should be escalated to appropriate medical care immediately.

Refund and support

Refund handling depends on review, lab booking, pharmacy fulfilment, and operational status. Support can review each request.