FAQ
Keep answers plain, specific, and legally conservative.
The public site should sound trustworthy and modern without drifting into unsupported claims or marketplace clutter.
Is a doctor involved before treatment is sent?
Yes. Every prescription decision must be reviewed and signed off by a licensed doctor. The product does not auto-diagnose or auto-prescribe.
Is this suitable for emergencies?
No. The service is not for emergencies. Sudden severe symptoms, breathing problems, or acute distress should be taken to emergency care immediately.
Who can use the launch version?
The MVP is designed for adult men in India with gradual hairline or crown thinning that may fit a male-pattern hair-loss review.
Will I definitely receive medication?
No. Medication is only considered after doctor review and may be declined if the case is unsuitable or needs in-person care.
What information do I need to provide?
The intake asks about age, sex, location, pattern, duration, family history, recent illness or stress, scalp symptoms, medicines, allergies, counselling flags, and standard photos.
What cases are not handled online in this MVP?
Children, female hair loss, sudden patchy bald spots, painful or infected scalp symptoms, scarring, pus, severe systemic symptoms, PRP, transplant care, and unclear cases should be routed to in-person or specialist review.
Can the experience support Hinglish later?
Yes. The information architecture is built English-first for launch with room to add Hinglish copy once the live funnel is stable.