Legal
Consent Notice
Consent should be captured clearly and separately from general terms, using plain language that explains how the care workflow operates.
Teleconsult consent
By continuing, the user confirms they understand a doctor review is required before any prescription decision is made.
The user also confirms the service is not intended for emergencies and that follow-up communication may occur through digital channels.
Prescription transmission consent
If a prescription is approved and sent directly to a pharmacy partner, the patient must explicitly consent to that transmission.
That consent should be logged in the case record before fulfilment begins.
AI boundary
Automation may help structure information, route support, and draft summaries, but it does not replace doctor judgement.
The platform should not frame AI as diagnosing, counselling, or prescribing on its own.